FAQ

GENERAL

The warranty period begins on the date the vehicle is delivered to the first retail buyer or put into use whichever comes first.
The basic coverage period is 3 years or 100,000km, whichever comes first. Please refer to the warranty booklet.
No, there is no deductible for warranty repairs.
Towing is not covered by your warranty.
This is not covered by the warranty.
Take your vehicle to the nearest Nissan authorized dealer. Once they have diagnosed the problem, they will let you know whether the repair is covered.
Your Nissan warranty generally requires that you take your Nissan to a Nissan authorized dealer.
No. You are responsible for properly using, maintaining, and caring for your Nissan as outlined in your owner’s manual and your Nissan Service and Maintenance Guide. Keep copies of all maintenance records and receipts for potential review by Nissan. Failure to do so could result in the denial of warranty coverage.
Your New Nissan Vehicle Warranty does not cover repairs for damage or condition which are the cause of installing or using of non-genuine Nissan accessories available at the time you ordered or purchased your new Nissan, as well as after purchase from your Nissan authorized dealer.
You must report the loss of the booklet at to your Nissan authorized dealer for a new booklet. Failed to do so may cause delay of warranty claim.
The warranty covering your Nissan’s battery is one year or 20,000 km, whichever comes first.
At this moment no warranty covered for tires.

MAINTENANCE

Nissan recommended service interval at every 5,000km/ 3 months, whichever comes first or every 10,000km/6 months, whichever comes first. For any queries please refer to your NISSAN service advisor.
You should always call a Nissan authorized dealer, even if you aren’t sure that your vehicle requires service. A simple call will help you avoid bigger cost and inconveniences later.
Always insist on Nissan Collision Parts to keep your Nissan running at its best.
Please refer to NISSAN authorized dealer. Key registration without authorized technicians may damage your NATS and immobilizer security system.
You must report the loss of the booklet to your NISSAN authorized dealer for a new booklet.
NISSAN service advisor will do service reminder follow-up call after your 1st visit to NISSAN authorized dealer. You also may take a look at the Daily Maintenance section of your owner’s manual.

INFORMATION SERVICE PARTS & ACCESORIES


1st December 2015. However, official announcement to public will be commencing on 2nd Jan 2016.

12 months or 20,000KM whichever comes first.
All genuine Nissan service replacement parts and accessories except for normal maintenance items (i.e: Oil Filter, Washer, Spark Plug, Brake Pad/Shoe, Belting, Lubricants, etc.)

Parts Warranty Effective from the date of installation (Repair Order Data) on the Nissan vehicle at authorised service dealers.
New vehicle
Manufacturer Warranty
Effective from the date of purchase (Final Invoice ) on the Nissan vehicle at authorised sale dealers.

NO. Authorised service dealer will claim the part under NEW vehicle manufacturer warranty as long as the warranty still valid.